CaseScribe

How to tell the AI systems not to edit or remove a fact.

How changing document sub-type impacts AI facts

Why Are My Exported Files Downloaded in Multiple Folders?

Every once in a while old session data from previous versions of CaseScribe can cause issues.

Clearing Cookies & Session Data

How to Fix Failed Documents (Red Warning Icon)

What Should I Do If Uploads Are Stuck on “Auto-Tagging: 1 Fact”?

Can I Merge Two Clients or Cases in CaseScribe?

Fix “Animation Error” in Remote Desktop (Enable Windows Animations)

What Should I Do If the Original VBMS Document Is Damaged?

Can’t Log In Due to 2FA After Changing Phone or Computer?

How do I change my password to log in?

A collection of articles for addressing common issues.

Troubleshooting

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