Skip to main content

Setting Up User ID and One Time Password

Learn how to use an authenticator to access your CaseScribe account

Updated over a week ago

How New Users Set Up Their CaseScribe Account

If you’ve been added as a new user in CaseScribe, you’ll need to complete a quick setup process before you can start using the platform.

This setup includes creating your password and enabling two-factor authentication (2FA) for security.

Step 1: Accept Your Invitation

  • You will receive an invitation email from CaseScribe

  • Click the invitation link in the email

This will take you to the account setup page.

Step 2: Create Your Password

  • Enter and confirm your password

  • Save your credentials securely

Once your password is set, you can proceed to login.

Step 3: Set Up Two-Factor Authentication (2FA)

CaseScribe requires 2FA as an added layer of security.

Download an Authenticator App

You will need a third-party authenticator app, such as:

  • Google Authenticator

  • Microsoft Authenticator

  • Authy

You can install this on your phone or use a browser extension.

Connect the Authenticator

  • During login, CaseScribe will display a QR code

  • Open your authenticator app

  • Scan the QR code

The app will generate a 6-digit verification code.

Step 4: Complete Login

  • Enter the 6-digit code from your authenticator app

  • Continue logging in

You will be required to enter a new code each time you log in.

Summary

To set up your CaseScribe account, accept your invitation, create a password, and configure 2FA using an authenticator app. Once completed, you’ll be able to securely access the platform.

Security is essential. We use multi-factor authentication to secure your CaseScribe account. Watch the video below to explain how to select an authenticator and get logged into CaseScribe.

Did this answer your question?